Mobile Pharmaceutical Ordering App
Pharmaceutical Wholesale Distribution
Disposan / Switzerland
B2B Order Management
Customer Operations
Disposan’s outdated ordering system made doctors rely on costly scanners and calls while staff handled orders manually, causing errors and delays.
Challenge
Disposan's pharmaceutical wholesale operations struggled with outdated ordering processes that frustrated medical customers and overwhelmed staff. Doctors relied on expensive barcode scanners or time-consuming phone calls to place orders, while employees manually processed transactions into their ERP system, creating bottlenecks and errors that threatened customer relationships.
- Outdated Order Methods - Doctors wasted time using unreliable barcode scanners or placing orders via phone and fax
- Manual Order Processing - Staff manually entered every pharmaceutical order into ERP systems, creating processing delays and errors
- Equipment Limitations - Expensive scanning equipment frequently failed and couldn't integrate with modern computer systems
Solution
Results & Benefits
Enhanced Customer Experience
Medical professionals use instant smartphone ordering, eliminating phone calls and equipment failures.
Efficiency Gains
Automated ERP integration eliminated manual processing, freeing staff while reducing order errors.
Reduced Costs
Smartphone scanning replaced expensive barcode scanners, cutting hardware costs while improving reliability.
Technologies & Tools
Customers Feedback
Elevate your pharma ordering process
See how a mobile B2B app can streamline orders, reduce errors, and improve experience across your supply chain. Let’s design your solution together.